Technical Experience

2019–2021 TriCollege Library Consortium (Bryn Mawr, Haverford, Swarthmore) | Jr. Digital Library Developer - Learned to use and manage the Islandora system for our digital repositories. Upgraded Special Collections software and website. Managed small projects working with Ex Libris Alma integrated library system and Primo discovery interface. 

2006–2018 Freelance IT Specialist - IT Support, network design/setup, tech repairs, website set up.

2013–2015 Galloway Ridge at Fearrington | Pittsboro, NC - IT Support Specialist - Administered phone/voicemail systems, migrating from analog/digital to VoIP. Managed 300+ users and 200+ devices in Active Directory and Exchange Server. Resolve issues and queries related to computer networks, hardware, and software

2007–2011 SHOE SHOW, INC. | Concord, NC - Technology Specialist - Supervised CCTV and alarm systems for over 700 retail locations. Resolve issues and queries related to computer networks, hardware, and software. Configure and troubleshoot Point-of-Sale devices on call. Run, terminate, and diagram network/phone cabling. Maintained tape and disk backups